Policy • Return & Exchange

Return & Exchange Policy

We aim to ensure every customer receives the right product in perfect condition. Please read the policy carefully before placing an order.

✅Return Policy – Givmi BD

✔️ Product Check on Delivery

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    Customers must check the product in front of the delivery agent.
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    Once delivery is completed and the rider leaves, returns or refunds may not be accepted unless approved by our support team.

✔️ Instant Return Option

You may instantly return the product if:

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    Wrong item delivered
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    Damaged product
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    Product malfunction (upon delivery)

Note: Delivery charge may apply in such cases.

✔️ Gadget & Accessories Exchange

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    Any manufacturing issue must be reported within 24 hours of receiving the product.
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    Exchange or support will be provided after verification.
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    Physical damage, liquid damage, or misuse will void exchange eligibility.

✔️ Return Conditions

To qualify for return/exchange:

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    Product must be unused
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    Original box and accessories required
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    No physical damage or missing components

Service Promise

We will review every valid request fairly and try to resolve issues as quickly as possible.

© Givmi BD • Return & Exchange Policy